NCR Cloud Connect API Errors

Incident Report for Omnivore.io

Resolved

This incident has been resolved.

Posted Aug 06, 2020 - 08:02 PDT

Monitoring

A fix has been implemented and we are monitoring the results.

Posted Aug 06, 2020 - 03:41 PDT

Investigating

Omnivore is seeing increased error rates from the NCR Cloud Connect API. Customers integrated with Cloud Connect stores will experience intermittent errors and delays in data availability. We are engaging with NCR to escalate the problem with their operations staff.

Posted Aug 06, 2020 - 03:15 PDT

This incident affected: Cloud Integrations (Aloha Cloud Connect).