Toast API - Increased error rate
Incident Report for
At 9:30 UTC, we found that a service responsible for authenticating against the Toas API had previously lost its database connection and failed to reconnect. We restarted the service and see that Toast API connections have now returned to normal.
Posted Oct 03, 2022 - 02:37 PDT
Beginning around 8:15 UTC, we began seeing an increased number of errors when calling the Toast API, impacting ticket and clock entry reads. API calls to fetch ticket and clock entry data will likely fail at an increased rate and webhooks may be delayed until service is restored. We will continue to monitor for the issue to resolve. There are no further technical actions we can take to resolve the issue at this time.
Posted Oct 03, 2022 - 01:34 PDT
This incident affected: Cloud Integrations (Toast).